The Ladywell

Privacy Policy
Cookie Policy
Data Policy

Privacy Policy

The Ladywell prioritises the privacy and security of our users. This Online Privacy Statement outlines how we collect, use, and protect your information when you visit our website.

  1. Information We Collect: We may collect personal information, such as your name and email address, when voluntarily provided by you through our website’s contact forms or subscription services. Additionally, we may gather non-personal information, such as browser type and IP address, for analytics purposes.
  2. How We Use Your Information: The personal information we collect is used solely for the purpose for which it was provided, such as responding to inquiries or sending newsletters. Non-personal information may be used for website analytics to enhance user experience.
  3. Cookies and Similar Technologies: We use cookies and similar technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.
  4. Third-Party Links: Our website may contain links to third-party websites. We do not control the privacy practices of these sites and encourage you to review their privacy policies.
  5. Data Security: We are committed to safeguarding your information and employ industry-standard security measures to protect it. Our website utilizes encryption protocols to secure data transmission, and we regularly review our security practices to maintain a secure online environment. However, it’s important to be aware that while we strive to protect your data, no online transmission or storage system is entirely invulnerable. We encourage you to use caution when sharing personal information online and to contact us via our contact page if you have any concerns or questions about the security of your data. Your privacy and online safety are of utmost importance to us.
  6. Updates to Our Privacy Statement: We may update this Online Privacy Statement to reflect changes in technology or legal requirements. Any updates will be posted on this page with the revised effective date.
  7. Your Privacy Choices: You have the right to control your personal information. If you have questions or concerns about our privacy practices, please contact us via our contact page.

By using our website, you agree to the terms outlined in this Online Privacy Statement. Thank you for entrusting The Ladywell with your privacy.

  1. Introduction: Welcome to the Cookie Policy of The Ladywell (“we,” “us,” or “our”). This policy explains how we use cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.
  1. What Are Cookies? Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
  1. How We Use Cookies: We use cookies for various purposes, including:
  • Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate our site and use its features.
  • Analytics Cookies: We use Google Analytics to analyse how users interact with our website. The information collected is anonymous and helps us understand trends, improve our website, and enhance user experience.
  • Marketing Cookies: We may use cookies from platforms like Meta Pixel to deliver personalised advertisements to you on other websites based on your interests and online behavior.
  • Additional Tracking Cookies: These cookies may be used for additional tracking purposes. They help us gather information about how you use our site and tailor it to your preferences.
  1. Types of Cookies We Use: Here are the main types of cookies we use:
  • Session Cookies: These are temporary cookies that expire when you close your browser.
  • Persistent Cookies: These cookies remain on your device for a longer period or until you delete them.
  1. Your Cookie Choices: You have the option to manage your cookie preferences. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or notify you when a cookie is being placed on your device. However, if you choose to disable cookies, some parts of our website may not function properly.
  1. Third-Party Cookies: Our website may contain links to third-party websites or services that have their own cookie policies. We do not have control over the cookies used by these third parties.
  1. Changes to Our Cookie Policy: We may update our Cookie Policy from time to time to reflect changes in technology or legal requirements. Any updates will be posted on this page with the revised effective date.
  1. Contact Us: If you have any questions about our Cookie Policy, please contact us via our contact page.

By using our website, you consent to the use of cookies as outlined in this policy.

Data Handling Policy

The Ladywell, we are committed to maintaining the confidentiality, integrity, and security of the data entrusted to us by our users. This Data Handling Policy outlines the principles and practices we adhere to regarding the collection, processing, and protection of data on our company website.

  1. Data Collection: We collect data from users solely for specified, explicit, and legitimate purposes. This may include personal information such as names and email addresses, provided voluntarily through contact forms or subscription services, and non-personal information gathered for analytics purposes.
  2. Purpose Limitation: Data collected is used only for the purposes for which it was provided, such as responding to inquiries, sending newsletters, or improving user experience through website analytics. We do not process data in ways incompatible with these purposes.
  3. Data Minimisation: We strive to collect only the data that is necessary for the intended purpose. Unnecessary or excessive data is avoided, ensuring that our data processing remains focused and relevant.
  4. Data Accuracy: We take reasonable steps to ensure that the data we collect is accurate and kept up to date. Users are encouraged to inform us of any changes to their personal information to maintain accuracy.
  5. Data Security: We implement industry-standard security measures to protect the data we handle. This includes encryption protocols for data transmission and regular reviews of our security practices. While we prioritise data security, users are advised to exercise caution when sharing personal information online.
  6. Data Sharing and Third-Party Links: We do not sell, trade, or otherwise transfer user data to external parties without explicit consent. Our website may contain links to third-party websites; however, we do not control the privacy practices of these sites.
  7. Data Retention: We retain user data only for as long as necessary to fulfill the purposes for which it was collected. Once data is no longer needed, it is securely deleted or anonymised.
  8. User Rights: Users have the right to access, rectify, or erase their personal information. Requests to exercise these rights can be submitted via our contact page.
  9. Policy Updates: This Data Handling Policy may be updated to reflect changes in technology or legal requirements. Any updates will be posted on this page with the revised effective date.
  10. Contact Us: For questions or concerns about our data handling practices, please contact us at via our contact page. Your trust and confidence in The Ladywell data handling procedures are of utmost importance to us.